FAQ

It might help to Read the Answers to Some Frequently Asked Questions Before you make the First Phone Call to the Counseling Center:

Who is the Counseling Center?

We are a group of highly trained, experienced psychotherapists committed to helping people in a confidential and comfortable setting.

Where are you located?

The Counseling Center is in Bronxville, New York which is located in southern Westchester County. We also have satelite offices in Scarsdale and Manhattan.

Will I be able to use my insurance?

None of the psychotherapists on our staff participates in insurance networks including Medicare where you would only have to pay the co-pay portion. However, most insurance plans have very good out-of-network benefits which would allow you to pay the bill to the psychotherapist directly and then be reimbursed by your insurance company for a large portion of the bill.

Are there any sorts of problems you do not treat at the Counseling Center?

Our clients have a wide range of life struggles, challenges and varying prior diagnoses that bring them to the center. Some clients have very specific short-term goals that they want to work on while others have more long-standing problems that they want to address. There are cetain issues that we are not best equipped to handle at the center. If your primary issue is addiction, then The Counseling Center is not the best place to seek treatment. If you need to see a psychotherapist as part of a legal/custodycase, the Center would not best serve your needs. And finally if you have a long history of psychiatric hospitalizations, we would not be the place to seek treatment. If you are not sure if The Counseling Center is the right place for you, you can always give us a call.